Privacy Policy

Last updated: November 2026

At FOOUND, we take your data seriously. This page explains what data we collect on foound.ch, why we collect it, who we share it with, and what your rights are.

1. Who is responsible for your data?

FOOUND Sàrl, 7 Rue Jean-Dassier, 1201 Geneva, Switzerland. Contact us with any questions regarding your data: info@foound.ch · +41 79 915 08 31.

We comply with the Swiss Federal Data Protection Act (LPD) and, for individuals residing in the European Union, the General Data Protection Regulation (GDPR).

2. What data do we collect?

  • When you contact us (contact form, email, WhatsApp): name, contact information, and the details of your request.

  • When you reserve a room, a coworking space, a business address, or a tour: name, contact information, company name, dates, billing and payment information.

  • When you sign up for the newsletter: your email address and, if applicable, your first name.

  • When you browse the website: technical data (IP address, device and browser type, pages viewed, referral source). Google Analytics statistics are enabled only with your consent (see Section 5).

3. Why do we use them?

  • Respond to your requests and send you quotes.

  • Manage your reservations, contracts, invoices, and payments.

  • Send you our newsletter, if you're subscribed (you can unsubscribe at any time using the link at the bottom of each email).

  • Track website traffic and improve it, if you agree.

  • Comply with our legal obligations (accounting, taxation, registered office).

We never sell your data.

4. Who do they share it with?

We use service providers who process certain data on our behalf:

  • Squarespace: website hosting, forms (United States / Ireland)

  • Nexudus: Reservations, Subscriptions, Billing (United Kingdom / EU)

  • Stripe: Online Card Payments (United States / EU)

  • QuickBooks (Intuit): Accounting and Billing (United States / EU)

  • Calendly: Scheduling appointments, tours, and trial days (United States)

  • Mailchimp (Intuit): Sending the newsletter (United States)

  • Google Analytics: Website traffic statistics, with your consent (United States / EU)

  • Weglot: Website Translation into English (EU)

  • WhatsApp (Meta): Communications if you contact us through this channel (United States / EU)

  • Instagram (Meta): Display of embedded posts on certain pages (U.S. / EU)

Some of these service providers are located outside Switzerland and the EU. These data transfers are governed by the safeguards provided for by law (countries recognized as having an adequate level of protection, the Data Privacy Framework, and standard contractual clauses).

5. Cookies

This site uses cookies that are necessary for its operation. Audience measurement cookies (Google Analytics) are only stored after you give your consent via the banner displayed during your first visit. You can change your settings at any time by clicking the “Cookie Preferences” button at the bottom of the page.

6. How long do we keep them?

  • Unfollowed contact requests: 2 years.

  • Customer data (contracts, invoices): 10 years, in accordance with Swiss accounting requirements.

  • Newsletter: until you unsubscribe.

  • Google Analytics statistics: 14 months.

7. Video Surveillance

To ensure the safety of people and property, our facilities are equipped with cameras at the entrances and in common areas (reception, coworking space, restaurant). Rented rooms are not monitored by cameras. Signs indicate the locations of the cameras on site.

The images are automatically deleted after 24 to 72 hours. They are viewed only in the event of an incident (theft, damage, intrusion) by FOOUND management, and are shared with the appropriate authorities only if required by law or in the event of a complaint.

8. Your Rights

You may at any time request access to your data, have it corrected or deleted, object to its processing, or withdraw your consent. Please email us at info@foound.ch; we will respond within 30 days.

If you believe your rights have not been respected, you may contact the Federal Data Protection and Information Commissioner (FDPIC) or, if you reside in the EU, the authority in your country (in France, the CNIL).

9. Changes

We may update this policy. The date at the top of the page indicates the latest version.